Privacy Policy
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Who are we?
When we refer to ‘we’ (or ‘our’ or ‘us’) that means Premier Auto Services, an independent garage based in Inverkeithing Fife. We perform repairs, services and MOT’s for most makes and models of cars and commercial vehicles.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Premier Auto Services collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Vehicle information (Make, model, registration number etc)
How do we collect your data?
You directly provide Premier Auto Services with most of the data we collect. We collect data and process data when you:
- Complete the Contact Us form on the website or send us an email.
- Use or view our website (via your browser’s cookies).
- Register online or place an order for any of our products or services.
- We also obtain information about you and your vehicle when you make an appointment with us.
How will we use your data?
Premier Auto Services collects your data so that we can:
- Respond to the question or query you raised in the contact form.
- Process your order and manage your account.
We never sell, lend or share your personal data with other companies or organisations.
When Premier Auto Services processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Premier Auto Services securely stores your data at Unit 23 Belleknowes Ind. Est. Inverkeithing Our Premises are secured when not in use and all computer records are encrypted and protected by password.
Premier Auto Services will keep your personal and vehicle information whilst you are a customer and for up to 2 years after your last contact with us. Once this time period has expired, we will delete your data by erasing computer files and shredding any paper documents.
Marketing
Premier Auto Services may wish to send you information about services of ours that we think you might like, if you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Premier Auto Services from contacting you.
If you no longer wish to be contacted for marketing purposes, contact us by the means indicated below.
What are your data protection rights?
Premier Auto Services would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access You have the right to request Premier Auto Services for copies of your personal data. We may charge you a small fee for this service.
The right to rectification You have the right to request that Premier Auto Services correct any information you believe is inaccurate. You also have the right to request Premier Auto Services to complete the information you believe is incomplete.
The right to erasure You have the right to request that Premier Auto Services erase your personal data, under certain conditions.
The right to restrict processing You have the right to request that Premier Auto Services restrict the processing of your personal data, under certain conditions.
The right to object to processing You have the right to object to Premier Auto Services’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Premier Auto Services transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by phone or email:
Call us at: 01383 229 209
Or write to us: Unit 23 Belleknowes Ind. Estate, Inverkeithing Fife, KY11 1HZ
Cookies
We use cookies on this website.
Cookies are text files placed on your computer to collect standard Internet log and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Premier Auto Services uses cookies in a range of ways to improve your experience on our website, including:
- Understanding how you use our website
- Processing orders in our shop function (e.g. remembering what you have in the cart)
- Keeping you signed in
What types of cookies do we use?
There are several different types of cookies, however, our website uses:
- Functionality – Premier Auto Services uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
- Google Analytics – We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website.You are NOT personally identifiable within the reports; all information is anonymised. Furthermore, we DO NOT use the Remarketing function within Google Analytics.Should you wish to opt out of Google Analytics at any time, https://tools.google.com/dlpage/gaoptout shows you how.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 13th August 2021.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: accounts@premierautoservices.co.uk
Call us: 01383 229 209
Or write to us at: Unit 23 Belleknowes Ind. Estate, Inverkeithing Fife, KY11 1HZ
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Premier Auto Services has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office -www.ico.org.uk
